PRELIMINARY
Short title and commencement
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GIG WORKERS ACT 2025 is Malaysia Act, cited as Act 872 2025, currently marked in force and first recorded in 2025.
Opening note
Part I
Short title and commencement
This Act comes into operation on a date to be appointed by the Minister by notification in the Gazette and the Minister may appoint different dates for the coming into operation of different provisions of this Act.
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Interpretation
In this Act, unless the context otherwise requires—
“this Act” includes any subsidiary legislation made under this
Act;
“award” means an award made by the Tribunal in respect of any dispute or matter referred to it or any decision or order made by the Tribunal under this Act;
“prescribed” means prescribed by the Minister by regulations made under this Act;
“contracting entity” means—
any person including a body of persons incorporated or registered under any written law; or
any platform provider, who engages and enters into a service agreement with a gig worker for the performance of service by the gig worker in exchange for payment of earnings;
“Council” means the Consultative Council established under section 46;
“internal grievance mechanism” means a dispute resolution mechanism provided by a contracting entity in a service agreement for the purpose of addressing and resolving any grievance, dispute or matter that concerns a gig worker;
“Minister” means the Minister charged with the responsibility for human resources;
“gig worker” means an individual who—
enters into a service agreement with a contracting entity for the performance of—
any service with any contracting entity who is a platform provider; or
any service as specified in the Schedule with any contracting entity who is not a platform provider;
and
a payment voluntarily made to a gig worker in addition to the earnings; or
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a payment voluntarily made through a contracting entity with the intention that the payment would be made to the gig worker in addition to his earnings;
“Tribunal” means the Gig Workers Tribunal established under
Part V of this Act.
receives earnings for the service;
“earnings” means any payment payable to a gig worker under a service agreement but does not include tip and gratuities, and other benefits received by the gig worker;
“platform provider” means any digital intermediary system provider who connects the service by a gig worker to a service user;
“service agreement” means any agreement, whether orally or in writing and whether express or implied, between a contracting entity and a gig worker who provides a service in Malaysia in exchange for earnings, but does not include a “contract of service” as defined under the Employment Act 1955 [Act 265], the Labour Ordinance of Sabah [Sabah Cap. 67], the Labour
Ordinance of Sarawak [Sarawak Cap. 76] and the Occupational
Safety and Health Act 1994 [Act 514] or a “contract of employment” as defined under the Industrial Relations
Act 1967 [Act 177];
“gig workers’ association” means any association registered under the Societies Act 1966 [Act 335] which shall consist of the gig workers for the purpose of representing the interests and welfare of the gig workers;
“dispute” means any dispute between a gig worker and a contracting entity in relation to the terms and conditions of the service agreement, any rights of the gig worker or any other matters relating to it under this Act;
“tip and gratuities” means—
Part II
Every service agreement entered into between a contracting entity and a gig worker shall specify the terms and conditions as follows:
any gig worker’s benefits or tip and gratuities, if any.
Saving of existing service agreement
Every service agreement lawfully entered into between a contracting entity and a gig worker before the coming into force of this Act, shall if it is still legally binding upon the parties, continue in force for such period as may be specified in the agreement and the parties shall be subject and entitled to the benefits under this Act.
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Prevailing terms and conditions
The less favourable terms and conditions referred to in subsection (1) shall be substituted with the terms and conditions as provided under this Act.
Validity of terms and conditions
Notwithstanding section 5, a contracting entity and a gig worker may agree to any terms and conditions which is more favourable to the gig worker.
Matters not provided under this Act
If there is no provision made in respect of any matter under this Act, the matter shall not be prevented from being provided in a service agreement or from being negotiated upon between a contracting entity and a gig worker.
Part III
Rights of gig worker
shall be informed of the agreed terms and conditions of the service agreement;
shall be informed of the agreed rate and details of earnings before the gig worker agrees to perform the service;
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shall be informed of the method of payment of earnings, tip and gratuities, and other benefits;
shall receive earnings for the service rendered within the period as agreed by the contracting entity and the gig worker;
shall be consulted and informed if there is any variation of terms and conditions of the service agreement;
In addition to the rights referred to in subsection (1), a gig worker who enters into a service agreement with a platform provider—
shall be informed of the automated monitoring systems through electronic means used by the platform provider to monitor, supervise or evaluate the gig worker, including the consequences arising from it;
shall be informed of the automated decision-making systems through electronic means used by the platform provider to make decision relating to assignment of the service and gig worker’s working conditions; and
shall be provided with the non-automated review mechanism to the systems referred to in paragraphs (a) and (b) used by the platform provider.
Any terms and conditions in the service agreement which purports to contract out or waive a gig worker’s rights shall be null and void.
Prohibition on contracting entity in respect of certain acts
A contracting entity shall not—
impose any condition in a service agreement seeking to restraint the rights of a gig worker to enter into any agreement with other parties;
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discriminate against any gig worker in relation to conditions of work, assignment of service or payment of earnings; or
terminate the service agreement without just cause or excuse.
Rights of gig worker to join, participate in or establish gig workers’ association
Any terms and conditions of a service agreement shall be void if the terms and conditions, in any way, restrict or exclude the rights of a gig worker—
to associate with any other person for the establishment of a gig workers’ association;
to participate in any activity organized by any gig workers’
association, whether the gig worker holds office in the association or otherwise.
Rights to earnings
Any contracting entity who contravenes subsection (1)
commits an offence.
Deduction of earnings, tip and gratuities
is made to the extent of any overpayment of earnings made during the immediately preceding three months from the month in which the deduction is to be made, by reason of mistake made by the contracting entity;
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is permitted by the Director General in the form and manner as he may determine.
Any contracting entity who contravenes subsection (1)
commits an offence.
Right to be issued earnings slip
Upon receiving request by the gig worker under subsection (1), the contracting entity other than an individual shall issue the earnings slip in the form and manner as may be determined by the Director General.
Any contracting entity other than an individual who contravenes subsection (2) commits an offence.
Deactivation under service agreement, etc.
the deactivation is in accordance with the terms and conditions under the service agreement; or
there is misconduct committed by the gig worker in the course of performing his service.
A gig worker is deactivated from the digital intermediary system if the platform provider modifies, suspends or terminates the gig worker’s access to his digital intermediary system in a way that prevents the gig worker from performing his service under the service agreement.
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The platform provider may modify or suspend the access of the gig worker to his digital intermediary system for a period not exceeding fourteen days for the purpose of holding an inquiry for the matters referred to in subsection (1).
The platform provider shall notify the gig worker in respect of such modification or suspension referred to in subsection (3)
by giving a notice in writing to the gig worker.
Where the platform provider finds that there is no reason to deactivate the access of the gig worker to his digital intermediary system under paragraph 1(a) or (b), the platform provider shall—
reactivate the access of the gig worker to his digital intermediary system; and
pay to the gig worker half of the amount of the average daily earnings for such modification or suspension periods and the payment shall be calculated based on the earnings on the actual service day within thirty days period preceding the modification or suspension period.
Where the platform provider finds that the deactivation is in accordance with the terms and conditions under the service agreement or any misconduct has been committed by the gig worker, the platform provider may—
terminate the access of the gig worker to his digital intermediary system and the service agreement; or
continue with the modification or suspension of the access of the gig worker to his digital intermediary system for a further period not exceeding seven days without terminating the service agreement.
The platform provider shall give the right to be heard to the gig worker before taking any action under paragraph 6(a) or (b).
Upon the expiration of the period referred to in paragraph (6)(b), the platform provider shall reactivate the access of the gig worker to his digital intermediary system.
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The platform provider shall give a written explanation to the gig worker for any decision made under subsection (6).
For the purposes of this section—
“secured creditor” includes any person holding a mortgage, charge, lien or decree;
“person liable” includes any person who exercises his rights under a debenture of any property.
Duties of contracting entity under this Part
A contracting entity shall have the duty to fulfil the rights of a gig worker as provided under this Part.
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Part IV
Internal grievance mechanism
Upon receiving the complaint from the gig worker, the contracting entity other than an individual or a sole proprietor shall initiate and resolve the dispute by way of an internal grievance mechanism provided under the service agreement within thirty days from the date the complaint is lodged.
This section shall not apply to any dispute in relation to deactivation under section 14.
Conciliator
The Conciliator shall have the general direction, control, powers and supervision of all matters relating to this Part.
A gig worker may lodge a complaint of dispute for a conciliation in the case of—
a complaint of dispute is lodged against a contracting entity who is an individual or a sole proprietor;
the gig worker is dissatisfied with the decision of platform provider under subsection 14(9);
an internal grievance mechanism is not provided by the contracting entity under section 17;
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the gig worker is dissatisfied with the decision of the contracting entity through internal grievance mechanism; or
the dispute failed to be resolved through internal grievance mechanism after thirty days period under section 17 has lapsed.
Conciliation proceedings
Upon receiving the complaint of dispute, the Conciliator shall take any step necessary or expedient to initiate conciliation proceedings for promoting an expeditious settlement.
Notwithstanding subsection (2), where a dispute occurs or is expected to occur, which in the opinion of the Conciliator is not likely to be settled between the parties, the Conciliator may, if he deems it necessary in the public interest, take any step necessary or expedient to initiate conciliation proceedings for promoting an expeditious settlement whether or not the dispute has been reported to him.
Where a settlement is reached between the parties, the
Conciliator shall record the terms of the settlement between the parties.
Where the Conciliator is satisfied that there is no likelihood of the dispute being settled, the Conciliator shall refer the matter to the Tribunal.
The steps to be taken by the Conciliator under this Part shall be done in the manner as prescribed.
Conciliation by Minister
Where a settlement is reached between the parties, the
Minister shall direct the Conciliator to record the terms of the settlement between the parties.
Where the Minister is satisfied that there is no likelihood of the dispute being settled, the Minister shall refer the dispute to the Tribunal.
Non-compliance of terms of settlement
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If the Conciliator finds that any of the terms of settlement recorded under subsection 19(4) or 20(2) is not been complied with by any of the parties, the Conciliator shall refer the matter to the Tribunal.
Public servant
Any Conciliator while discharging his duties or performing his functions or exercising his powers under this Part shall be deemed to be a public servant within the meaning of the Penal
Code [Act 574].
Application of Public Authorities Protection Act 1948
The Public Authorities Protection Act 1948 [Act 198] shall apply to any action, suit, prosecution or proceedings against the Conciliator in respect of any act, neglect or default done or committed by him in good faith or any omission by him in good faith, in such capacity.
Part V
Establishment of Tribunal
There shall be established a tribunal to be known as the
“Gig Workers Tribunal”.
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Members, terms of office and allowances
a President and a Deputy President to be appointed from amongst the officers of the Judicial and Legal Service;
persons who are officers of or who have held office in the Judicial and Legal Service; or
persons who are admitted as advocates and solicitors under the Legal Profession Act 1976
[Act 166], the Advocates Ordinance of Sabah
[Sabah Cap. 2] or the Advocates Ordinance of
Sarawak [Sarawak Cap. 110], and who have not less than seven years’ standing; or
notwithstanding subparagraph (ii), a qualified person as defined in the Legal Profession
Act 1976, with at least fifteen years of experience in labour and industrial relations in the ministry charged with the responsibility for human resources may be considered for appointment as a member under this paragraph.
The members of the Tribunal referred to in subsection (1)—
shall be eligible for re-appointment upon expiration of the term of office but shall not be appointed for more than three consecutive terms.
The members of the Tribunal appointed under paragraphs (1)(a)
and (b) shall be paid any allowances as may be determined by the Minister.
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Temporary exercise of functions of President
Where, the President is for any reason unable to perform his functions or during any period of vacancy in the office of the President, the Deputy President shall perform the functions of the President.
Vacation of office
The office of a member of the Tribunal shall become vacant upon—
the member resigning from the office by giving three months’ written notice to the Minister; or
The Minister may revoke the appointment of a member of the Tribunal appointed under subsection 25(1)—
if his conduct, whether in connection with his duties as a member of the Tribunal or otherwise, has been such as to bring discredit to the Tribunal;
if he becomes incapable of properly carrying out his duties as a member of the Tribunal;
an offence involving fraud, dishonesty or moral turpitude;
any other offence punishable with imprisonment for more than two years;
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if he has been found or declared to be of unsound mind or has otherwise become incapable of managing his affairs; or
if he absents himself from three consecutive sittings of the Tribunal without leave of the President.
Resignation and filling of vacancy
Where the President, the Deputy President or a member appointed under subsection 25(1) ceases to be a member of the
Tribunal, the Minister may appoint another person to fill the vacancy for the remainder of the term for which the vacating member was appointed.
Registrar, officers and staff
The duties of the Registrar, Deputy Registrar, and other officers and staff of the Tribunal shall, subject to this Act, be as the President directs.
The Registrar, a Deputy Registrar and such number of officers appointed under subsection (1) shall be from the Industrial
Relations Officers Scheme of Service.
Public servant
Any member or officer of the Tribunal while discharging his duties or performing his functions or exercising his powers under this Part shall be deemed to be a public servant within the meaning of the Penal Code.
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Application of Public Authorities Protection Act 1948
The Public Authorities Protection Act 1948 shall apply to any action, suit, prosecution or proceedings against any member or officer of the Tribunal in respect of any act, neglect or default done or committed by him in good faith or any omission by him in good faith, in such capacity.
Jurisdiction and power of Tribunal
The Tribunal shall not have any jurisdiction for the provisions of offence under this Act and all matters under Part VIII of this
Act.
Any complaint referred to the Tribunal may include loss or damages of a consequential in nature.
The Tribunal shall have the power, in any proceedings before it—
to direct and do all such things as necessary or expedient for the expeditious determination of the matter before it.
Sittings of Tribunal
The Tribunal may sit in two or more sittings on such day and at such time and place as may be determined by the President.
If the member presiding over any proceedings in respect of a complaint dies or becomes incapacitated, or is for any other reason unable to complete or dispose of the proceedings, the proceedings shall be heard afresh by another member of the
Tribunal, unless the parties agree that the proceedings be continued by another member of the Tribunal.
Notice of complaint of dispute
Upon a dispute being referred by the Conciliator or the
Minister under Part IV of this Act to the Tribunal, the Registrar shall give a written notice in the prescribed form to the parties in the dispute containing the details of the day, time and place of the hearing.
Right to appear at hearings
For the purposes of any hearing of a complaint under this
Part—
a gig worker may be represented by any official or authorized member of the gig workers’ association or by any of his family members.
Save as provided in subsection (2), no party shall be represented by an advocate and solicitor.
Hearings to be public
All hearings before the Tribunal shall be open to the public.
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Procedures of Tribunal
The proceedings of the Tribunal shall be conducted in accordance with the procedures as may be prescribed.
Tribunal may act in absence of party
The Tribunal may hear and determine the complaint before it notwithstanding the absence of any party to the proceedings if it is proved to the satisfaction of the Tribunal that a notice of the hearing has been duly served on the absent party.
Evidence
procure and receive all such evidence on oath or affirmation, whether written or oral, and examine all such persons as witnesses, as the Tribunal thinks necessary;
require the production before it of any information, book, paper, document, record or thing;
administer such oath, affirmation or statutory declaration as the case may require;
seek and receive any other evidence and make any other inquiries as it thinks fit;
summon the parties to the proceedings or any other person to attend before it to give evidence or to produce any document, record or other thing in his possession or otherwise to assist the Tribunal in its deliberations;
direct that any information, book, paper, document or thing tendered in evidence shall not be disclosed or published in any newspaper or otherwise;
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direct that any evidence shall be taken in private and no person shall be present during the taking of that evidence unless permitted by the Tribunal; and
direct and do all such things as may be necessary or expedient for the expeditious determination of the complaint.
A summons issued under paragraph (1)(e) shall be served and enforced as if it were a summons issued by a subordinate court.
Any person who contravenes paragraph (1)(g) commits an offence.
Exclusion of evidence
No evidence shall be given in the proceedings before the
Tribunal on any offer relating to any matter connected with the dispute made without prejudice by any person except with the consent of that person.
The exclusions specified in subsections (1) and (2) shall be applicable in any proceedings before any court.
Award of Tribunal
Every award after the hearing shall be pronounced before the parties either on the conclusion of the hearing or on any subsequent day of which notice shall be given to the parties.
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The Tribunal shall state in writing reasons for the award or dismissal of the complaint together with any finding of facts that the Tribunal has noted or recommendations that the Tribunal has made in those proceedings and shall be handed to the parties in the manner together with a fee as may be prescribed—
if any party to the proceedings appeal against the award of the Tribunal under section 44.
An award of the Tribunal under subsection (1) may specify one or more of the following:
that a party complies with any terms and conditions in the service agreement;
that a party is entitled to perform his service or to access the digital intermediary system;
that a party is given permission to deactivate the access of the other party from the digital intermediary system;
that a party is paid the full amount of earnings, tip and gratuities, or other benefits due and payable for his service;
that the service agreement be varied or set aside, wholly or partly;
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that interest be paid on any sum or monetary award at a rate not exceeding eight per centum per annum, unless it has been otherwise agreed between the parties;
The Tribunal may rectify in any award any clerical error or mistake arising from any accidental slip or omission.
Award of Tribunal to be binding
shall be deemed to be an order of a sessions court notwithstanding any written law to the contrary, and may be enforced accordingly by any party to the proceedings.
For the purpose of paragraph (1)(b), the Registrar shall send a copy of the award made by the Tribunal to the sessions court having jurisdiction in the place to which the award relates to or in the place where the award was made and the court shall cause the copy to be recorded.
Appeal to High Court
The appeal referred to in subsection (1) shall be brought within fourteen days from the date the award is pronounced by the Tribunal.
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Criminal penalty for failure to comply
In the case of a continuing offence, the offender shall, in addition to the penalties under subsection (1), be liable to a fine not exceeding five hundred ringgit for each day or part of a day during which the offence continues after conviction.
Part VI
Establishment of Consultative Council
There shall be established a council to be known as the
“Consultative Council”.
Functions and powers of Council
the minimum earnings rates including the coverage in accordance to sectors, regional areas, types of gig worker or the services and other categories or matters relating to the minimum earnings rate and earnings;
the formula to be applied in relation to minimum earnings rate and earnings in accordance to sectors, regional areas, types of gig worker or the services and other categories or matters relating to the minimum earnings rate and earnings;
the minimum standard to be applied in accordance to sectors, regional areas, types of gig worker or services and other categories or matters relating to the provisions of this Act;
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the non-application of the recommendation in paragraph (a), (b) or (c) to any sector, regional area, type of gig worker or service and other categories or matters;
The Council shall have the power to do all things necessary or expedient or incidental to the performance of its function including—
to consult the relevant stakeholders on all matters relating to paragraphs (1)(a) to (g);
to collect and analyse data and information, and to conduct research on matters related thereto, including at international level;
to co-ordinate and supervise, and to evaluate the impact of, the implementation of any order issued under this
Part;
to disseminate information and analysis on all matters relating to this Act; and
to carry out any other function as it deems fit to enable it to perform its functions effectively or which are incidental to the performance of its functions.
If the Minister determine that the Council shall advise and make recommendation to the Government on matters under paragraphs (1)(a) to (g), the Council shall meet as the Chairman may determine.
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Recommendation by Council
Before any recommendation is made under paragraphs 47(1)(a)
to (g), the Council shall exercise its powers under paragraphs 47(2)(a) to (f).
Decision on recommendation
disagree with the recommendation and determine the matters specified in paragraphs 47(1)(a) to (g); or
direct the Council to review the recommendation and make a fresh recommendation within the period as may be determined by the Government.
Where the Government directs the Council to review the recommendation and make a fresh recommendation under paragraph (1)(c), then paragraphs 47(2)(a) and (b) and subsection 47(1) shall apply.
The Government may, after considering the fresh recommendation made pursuant to subsection (2)—
disagree with the fresh recommendation and determine the matters specified in paragraphs 47(1)(a) to (g).
Order of Minister
The order shall specify the person governed by the order and the effects of the order.
The Minister may, upon the direction of the Government amend or revoke the order.
Any person who contravenes the order issued under subsection (1) commits an offence.
Membership of the Council
a Secretary from amongst the officers of the Industrial
Relations Officers Scheme of Service;
The numbers to be appointed for paragraphs (1)(d) to (g)
shall be determined by the Minister.
The Chairman, the Deputy Chairman and the members of the Council referred to in paragraph (1)(g) shall be appointed from amongst persons, who in the opinion of the Minister, have knowledge, experience and expertise in matters relating to the gig industry.
The members of the Council referred to in paragraph (1)(d)
shall be appointed by office.
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The number of members of the Council appointed under paragraph (1)(e) shall be the same number of members of the
Council appointed under paragraph (1)(f) at any one time.
The Council shall consist of members not exceeding twenty-nine persons at any time.
Temporary exercise of functions of Chairman
The Deputy Chairman shall, during the period in which he is carrying out the functions of the Chairman under this section, be deemed to be the Chairman.
Secretary
The Secretary shall, in carrying out his responsibilities, act under the power and direction of the Council.
Tenure of office
Notwithstanding subsection (1), the members of the Council appointed under paragraphs 51(1)(c) and (d) shall hold office until the appointment is revoked under subsection 56(1).
Allowances
The members of the Council shall be paid such allowances as may be determined by the Minister.
Revocation of appointment and resignation
A member of the Council may resign from office by giving thirty days’ written notice to the Minister.
Vacation of office
there has been proved against him, or he has been convicted of, a charge in respect of—
an offence involving fraud, dishonesty or moral turpitude;
any other offence punishable with imprisonment
(in itself only or in addition to or in lieu of a fine) for more than two years;
he has been found or declared to be of unsound mind or has otherwise become incapable of discharging his duties;
he absents himself from two consecutive meetings of the
Council without leave of the Chairman, or in the case of the Chairman, without leave of the Minister;
If the office of a member of the Council is vacated, the
Minister may, if necessary, appoint another person to hold the office for the remaining period vacated by that member or for an interim period until a new member is appointed to that office, as the Minister thinks fit.
Meetings
A notice in writing shall be given to the members of the
Council at least three days before the meeting is held.
The Chairman shall preside at all meetings of the Council and—
in the absence of the Chairman at any meeting of the
Council for any reason, the Deputy Chairman shall preside at the meeting; or
in the absence of the Chairman and the Deputy Chairman at any meeting of the Council for any reason, any other member of the Council appointed by the Chairman shall preside at the meeting.
The quorum of the meeting of the Council shall be two-thirds of the members of the Council, including the Chairman.
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Every member of the Council presents at the meeting of the Council shall be entitled to one vote.
If there is an equality of votes, the Chairman, the Deputy
Chairman or any other members of the Council presiding at the meeting of the Council under subsection (1) shall have the casting vote.
Minutes
Any minutes made of a meeting of the Council shall, if duly signed by the Chairman, be admissible in evidence in all legal proceedings without further proof.
Every meeting of the Council in respect of which minutes of the proceedings have been made in accordance with subsection (2)
shall be deemed to have been duly convened and held and all members at the meeting to have been duly qualified to act.
Council may invite others to attend meetings
Any person invited under subsection (1) may be paid such allowances as may be determined by the Council.
Procedures
Subject to this Act, the Council may determine its own procedures.
Council may establish committees
The Council may appoint any of its members or any qualified person to be members of a committee.
The members of a committee may be paid such allowances as may be determined by the Council.
The Council may at any time revoke the appointment of any member of a committee, make changes in the composition of the members of a committee or dissolve a committee.
Subject to any direction of the Council, the committee may determine its own procedure.
The head of each committee shall cause minutes of all its meetings to be maintained and kept in proper form and copies of the minutes shall be submitted by the committee to the Council as soon as practicable.
A committee may invite any person not being a member of the committee to attend its meetings to advise on any matter under discussion, but that person is not entitled to vote at the meeting.
Any person invited under subsection (8) may be paid such allowances as may be determined by the Council.
Secretariat
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The secretariat shall be subject to the direction, control and supervision of the Secretary.
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Obligation of secrecy
no member of the Council or committee, or officer of the
Council, while he serves as the Chairman, member or officer, shall disclose any information which has been obtained by him in the course of his duties; and
no other person who, by any means, has access to any information or document relating to the affairs of the
Council shall disclose such information or document.
The Government shall provide sufficient funds for the
Council annually to enable the Council to perform its functions and exercise its powers under this Act.
Validity of acts and proceedings
No act done or proceedings taken under this Part shall be questioned on the ground of—
a vacancy in the membership of, or any defect in the establishment of the Council; or
an omission, a defect or an irregularity not affecting the merits of the case.
Public servant
Any member of the Council or committee, or officer of the
Council while discharging his duties or performing his functions or exercising his powers under this Part shall be deemed to be a public servant within the meaning of the Penal Code.
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Application of Public Authorities Protection Act 1948
The Public Authorities Protection Act 1948 shall apply to any action, suit, prosecution or proceedings against any member of the Council or committee, or officer of the Council in respect of any act, neglect or default done or committed by him in good faith or any omission by him in good faith, in such capacity.
Part VII
ENFORCEMENT OF PART III, PART V AND PART VI
Director General and officers
The Deputy Director General of Labour appointed under the Employment Act 1955 shall be the Deputy Directors General for the purposes of this Part.
In the absence of the Director General, the Deputy Directors
General shall have all powers and may discharge all duties and perform all functions conferred on the Director General under this Part.
Subject to the general direction, control and supervision as may be determined by the Director General, all or any power under this Part may be conferred by the Director General to—
the Director of Labour or any officer appointed under the Labour Ordinance of Sabah; or
the Director of Labour or any officer appointed under the Labour Ordinance of Sarawak.
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Functions of Director General
For the purposes of this Part, the Director General shall—
supervise the compliance of duties by a contracting entity in relation to the rights of a gig worker;
determine the mechanism and amount of deduction of a gig worker’s earnings, and tip and gratuities under section 12;
determine the form and manner of an earnings slip to be issued to the gig worker under section 13; and
enforce the order made by the Minister under Part VI.
Powers of Director General
The Director General shall have the general direction, control, powers and supervision of all matters relating to this Part.
Investigating officers and enforcement officers
For the purposes of this Part, the Director General may appoint any number of investigating officers and enforcement officers as may be necessary.
Authority card
Where an investigating officer exercises any of the powers under this Part, he shall on demand, produce to the person against whom the power is being exercised, the authority card.
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Power of enforcement, investigation and inspection
Part VI
to enter into any premise and to inspect any document, record or other relevant thing to ensure compliance with any relevant provision in Part III, Part V and Part VI;
to seize any document, record or other relevant thing for the purposes of investigation under Part III, Part V and
Part VI
Part III
An offer under subsection (1) may be made at any time after the offence has been committed but before any prosecution for it has been instituted.
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If the amount specified in the offer is not paid within the time specified in the offer, or such extended time as the Director
General may grant, prosecution for the offence may be instituted at any time after that against the person to whom the offer was made.
Where an offence has been compounded under this section—
no prosecution shall be instituted in respect of the offence against the person to whom the offer to compound was made; and
any document or thing seized in connection with the offence may be released by the Director General, subject to such terms as the Director General thinks fit.
All sums of money received by the Director General under this section shall be paid into and form part of the Federal
Consolidated Fund.
Public servant
Any officer while discharging his duties or performing his functions or exercising his powers under this Part shall be deemed to be a public servant within the meaning of the
Penal Code.
Application of Public Authorities Protection Act 1948
The Public Authorities Protection Act 1948 shall apply to any action, suit, prosecution or proceedings against any officer in respect of any act, neglect or default done or committed by him in good faith or any omission by him in good faith, in such capacity.
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For the purposes of this Part, an investigating officer shall have all the powers of a police officer of whatever rank as provided for under the Criminal Procedure Code [Act 593] in relation to enforcement, investigation and inspection.
Compounding of offences
Part VIII
Definition
In this Part, unless the context otherwise requires—
“Organization” has the meaning assigned to it in the Employees’
Social Security Act 1969 [Act 4];
“Inspector” has the meaning assigned to it in the Employees’
Social Security Act 1969.
Director General and Deputy Directors General, powers, functions and duties
The Director General and the Deputy Directors General shall have all the powers including powers of an Inspector, functions and duties under this Part.
Inspector, etc., powers, functions and duties
An Inspector shall have all the powers, functions and duties conferred under this Part.
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Application of this Part
This Part shall apply to a contracting entity who is a platform provider that enters into a service agreement with the gig worker for the performance of any service.
Rights of gig worker under this Part
to social security contributions deducted from the earnings payable to the gig worker, made by the contracting entity on behalf of the gig worker to the
Organization; and
to have access to such deduction of social security contributions in the digital intermediary system which is developed by the contracting entity.
Duties of contracting entity under this Part
For the purposes of this Part, a contracting entity who is a platform provider shall have the duties—
to submit the gig worker’s information to the Organization in the form and manner as may be determined by the
Organization;
to ensure the registration of the gig worker under the
Self-Employment Social Security Scheme administered by the Organization as provided in the Self-Employment
Social Security Act 2017 [Act 789] in the form and manner as may be determined by the Organization;
to make deduction from the earnings of the gig worker and contribute to the social security scheme administered by the Organization on behalf of the gig worker in the form and manner as may be determined by the Organization;
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to implement mandatory contribution deduction in the form and manner as may be determined by the Organization and in accordance with the percentage of the contribution amount as may be prescribed;
to notify the gig worker to pay the shortfall amount of the minimum monthly contribution to the Organization in the form and manner as may be determined by the
Organization, if the amount of contribution deducted by the platform provider does not reach the minimum rate of contribution based on the selected insured monthly earnings under the Self-Employment Social Security Act 2017;
to notify the gig worker to select the amount of the monthly contribution payable to the Organization if the contribution deducted by the platform provider exceeds the minimum rate of contribution based on the selected insured monthly earnings under the Self-Employment
Social Security Act 2017 within the duration and in the manner as may be prescribed;
to provide a mechanism in his digital intermediary system that can connect with the Organization’s system for the purposes of social security scheme and any matter relating to it in the form and manner as may be determined by the Organization; and
to implement any measure relating to occupational safety and health and welfare of the gig worker as directed by the Organization in any co-operation programme between the Organization and contracting entity.
Liability of contracting entity
If the contracting entity or any third party is involved in giving any benefit or making any payment under the social security contribution scheme administered by the Organization to any gig worker in the event that the gig worker is not entitled to receive it under such social contribution scheme, the contracting entity or such third party shall be liable to repay to the Organization the value of the benefit or the amount of such payment.
In the event the contracting entity or such third party is unable to repay the value of the benefit or the amount of such payment under subsection (2), as the case may be, his representative shall be liable to repay the value of the benefit or the amount of such payment, if any.
The value or amount payable under this section may be recovered as a civil debt payable to the Organization.
Punishment for giving false information
Where any person, for the purpose of causing any payment of contribution or benefit under this Part—
makes in writing or signs any declaration, form, report, certificate or other document required by this Part which is untrue or incorrect in any material particular, shall be punished with imprisonment for a term which may extend to two years or with a fine not exceeding ten thousand ringgit or to both.
Punishment for failure to pay contributions, etc.
If any person—
fails to pay any contribution or any deduction of contribution which is payable under this Part or fails to pay in accordance with the mechanism as may be determined by the Organization;
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deducts or attempts to deduct contribution which is not determined by the Organization;
fails or refuses to submit any statement, record or any document which is required under this Act;
obstructs any Inspector, officer and servant or other official of the Organization in the discharge of his duties; or
contravenes any of the requirements of this Part, commits an offence and shall, on conviction, be liable to imprisonment for a term not exceeding two years or to a fine not exceeding ten thousand ringgit or to both.
Court’s order in respect of contributions due and payable to
Organization
Such contributions or deduction of contributions shall be recoverable in the same manner as, and shall be appealable as if it were, an order for payment of compensation under section 426
of the Criminal Procedure Code, unless the court directs the payment of the sum to be made by instalments, the court shall direct that the sum be paid in not more than six instalments within the period of six months.
Upon any person being found guilty of an offence under paragraph 86(c) pertaining to the submission of statement, record or any document, the court before which the person is found guilty shall order such person to submit the required statement, record or document within the time as may be determined by the court.
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Trial for more than one offence
Notwithstanding the provisions of any written law to the contrary, any person may be charged with and tried at any one trial for any number of offences under paragraph 86(a) or (b), not exceeding thirty-six and such offences shall, for the purposes of the law for the time being in force relating to criminal procedure, be deemed to form part of the same transaction.
Copy of entry to be prima facie evidence
In any legal proceeding, a copy of an entry in the accounts of the Organization certified by an authorized officer of the
Organization shall be prima facie evidence of such entry having been made and such contents in the entry is true.
Compounding of offences
An offer under subsection (1) may be made at any time after the offence has been committed but before any prosecution for it has been instituted.
If the amount specified in the offer is not paid within the time specified in the offer, or such extended time as the
Director General may grant, prosecution for the offence may be instituted at any time after that against the person to whom the offer was made.
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Where an offence has been compounded under this section—
no prosecution shall be instituted in respect of the offence against the person to whom the offer to compound was made; and
any document or thing seized in connection with the offence may be released by the Director General, subject to such terms as the Director General thinks fit.
All sums of moneys received by the Director General under this section shall be paid into and form part of the Federal
Consolidated Fund.
Power of investigation
Any investigation of offence relating to any provision under this Part which involves the contracting entity and the gig worker shall be conducted by the Organization in accordance with the investigation powers as provided for under Part IX of the
Self-Employment Social Security Act 2017.
Public servant
Any officer of the Organization while discharging his duties or performing his functions or exercising his powers under this
Part shall be deemed to be a public servant within the meaning of the Penal Code.
Application of Public Authorities Protection Act 1948
The Public Authorities Protection Act 1948 shall apply to any action, suit, prosecution or proceedings against any officer of the Organization in respect of any act, neglect or default done or committed by him in good faith or any omission by him in good faith, in such capacity.
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Matters to be decided by Tribunal under Self-Employment
Social Security Act 2017
Social Security Act 2017 shall have the powers to decide on any matter in respect of this Part referred to the Tribunal by any person.
Part IX
Director General, Deputy Director General and officers
The Director General and the Deputy Director General shall have all the powers, functions and duties under this Part.
Subject to the general direction, control and supervision of the Director General, any officer appointed under the Occupational
Safety and Health Act 1994 shall exercise all powers conferred on the Director General under this Part.
Functions of Director General
For the purposes of this Part, the Director General shall supervise the compliance of duties by a contracting entity and a gig worker in relation to occupational safety and health of the gig worker.
Powers of Director General
The Director General shall have the general direction, control, powers and supervision of all matters relating to this Part.
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Application of this Part
This Part shall apply to—
For the purposes of this Part, the Director General may appoint any number of investigating officers and enforcement officers as may be necessary.
Authority card
Where an investigating officer exercises any of the powers under this Part, he shall on demand, produce to the person against whom the power is being exercised, the authority card.
Power of enforcement, investigation and inspection
to enter into any premise and to inspect any document, record or other relevant thing to ensure compliance with any relevant provision in this Part;
to seize any document, record or other relevant thing for the purposes of investigation under this Part; and
For the purposes of this Part, an investigating officer shall have all the powers of a police officer of whatever rank as provided for under the Criminal Procedure Code in relation to enforcement, investigation and inspection.
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Compounding of offences
An offer under subsection (1) may be made at any time after the offence has been committed but before any prosecution for it has been instituted.
If the amount specified in the offer is not paid within the time specified in the offer, or such extended time as the
Director General may grant, prosecution for the offence may be instituted at any time after that against the person to whom the offer was made.
Where an offence has been compounded under this section—
no prosecution shall be instituted in respect of the offence against the person to whom the offer to compound was made; and
any document or thing seized in connection with the offence may be released by the Director General, subject to such terms as the Director General thinks fit.
All sums of money received by the Director General under this section shall be paid into and form part of the
Federal Consolidated Fund.
Duties of contracting entity under this Part
conduct risk assessment by evaluating the risks to safety and health arising out of hazards at work to determine and implement the appropriate measures for risk control;
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ensure adequate safety and health measures in respect of any equipment and facility provided for the use of the gig worker;
ensure that the gig worker is not exposed to safety and health risk arising out of the arrangements and processes provided by the contracting entity while the gig worker is performing his service;
ensure that the gig worker has adequate information, instruction, training and supervision as is necessary arising out of the risk assessment conducted for the gig worker to perform his service;
develop and implement procedures for dealing with emergencies that may arise while the gig worker is performing his service; and
notify the Director General of any occupational accident or occupational diseases which has occurred while the gig worker is performing his service.
Any contracting entity who contravenes subsection (1)
commits an offence.
Duties of gig worker under this Part
any safety and health measures provided by the contracting entity under paragraph 103(1)(b);
procedures for dealing with emergency under paragraph 103(1)(e) developed or implemented by the contracting entity.
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Any gig worker who contravenes subsection (1) commits an offence and shall, on conviction, be liable to a fine not exceeding two thousand ringgit or to imprisonment for a term not exceeding three months or to both.
Public servant
Any officer while discharging his duties or performing his functions or exercising his powers under this Part shall be deemed to be a public servant within the meaning of the
Penal Code.
Application of Public Authorities Protection Act 1948
The Public Authorities Protection Act 1948 shall apply to any action, suit, prosecution or proceedings against any officer in respect of any act, neglect or default done or committed by him in good faith or any omission by him in good faith, in such capacity.
Part X
Prosecution
No prosecution shall be instituted for an offence under this
Act without the consent in writing of the Public Prosecutor.
General penalty
any summons, order or direction given or made under this Act, for which no penalty is expressly provided shall, on conviction, be liable to imprisonment for a term not exceeding two years or to a fine not exceeding fifty thousand ringgit or to both.
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Offence by body corporate, etc.
Where an offence under this Act has been committed by a body, incorporated or registered under any written law—
in the case of a body corporate, any person who is a director, manager, secretary or any other officer responsible for the management of the body corporate at the time of the commission of the offence;
in the case of a partnership or sole proprietor, every partner in the partnership or the sole proprietor at the time of the commission of the offence; or
in the case of an association or a society or any other body registered under any written laws, the president, the chairman, the secretary, the treasurer or other similar officer of the association or society at the time of the commission of the offence, may be charged jointly or severally with the body corporate, partnership, sole proprietor, association or society or any other body registered under any written laws, and if the body corporate, partnership, sole proprietor, association or society or any other body registered under any written laws is found guilty of the offence, the person referred to in paragraph (a), (b) or (c) shall be deemed to have committed the offence, unless he proves that the offence was committed without his knowledge or connivance or that he took all reasonable precautions or he had exercised due diligence to prevent the commission of the offence.
Power to amend Schedule
The Minister may, by order published in the Gazette, amend the Schedule.
Power to exempt
The Minister may by order exempt, subject to any conditions as he may think fit to impose, any person or class of persons from any of the provisions of this Act.
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Power to make regulations
The Minister may make regulations to prescribe—
the offences which may be compounded, the forms to be used, and the methods and procedures for compounding such offences under this Act;
Part VIII
[Section 2]
(1)
No.
(2)
Service
(3)
Relevant gig worker 1.
Acting
Actor 2.
Filming activities
Film production crew 3.
Music-related activities
(a)
singer
(b)
musician
(c)
composer
(d)
lyricist 4.
Aesthetic
(a)
make-up artist
(b)
hair stylist
(c)
stylist
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(1)
No.
(2)
Service
(3)
Relevant gig worker 5.
Translation
(a)
sign interpreter
(b)
interpreter or translator
(c)
transcriber 6.
Journalism
(a)
journalist
(b)
stringer 7.
Prenatal and postnatal care or treatment
Caregiver 8.
Palliative, elderly and rehabilitation care
Caregiver 9.
Photography and videography
(a)
photographer
(b)
videographer